Business process optimization for a national retailer
Process Audit · Digital Products · Integrations · Operations Analytics
The client
Canadian Tire, one of Canada's largest retail companies, operating more than 1,600 locations and employing over 31,500 people across retail, merchandising, store operations and corporate functions.
Challenge
Legacy systems and manual workflows were slowing both store and central operations. The company needed to identify process bottlenecks, modernize fragmented systems and reduce the time employees spent on repetitive operational tasks.
Scope & features
- Business process audit
- Legacy system assessment
- Operational bottleneck analysis
- Digital workflow redesign
- Custom internal tools
- System integrations
- Store operations optimization
- Operations analytics
Solution
Audited existing systems and workflows, identified high-impact optimization opportunities and designed digital solutions for store and operations teams.
Outcome
The initiative reduced time spent on key operational processes by ~30% and improved efficiency across teams, systems and store operations.
Tech stack
- Node.js
- React
- PostgreSQL
- REST API
- Make.com
- Power BI
- AWS
~30%
less time on key operational processes
Start with an AI audit
A focused review of your operations, data and automation — and a prioritized roadmap with ROI estimates. The same entry point our long-term partners started from.
Talk to the team